Phone Number 01932 300 314 Email hello@micropro.com London Office 11 Golden Square, London, W1F 9JB Surrey Head Office Unit 1, 299a Connaught Road, Woking, Surrey, GU24 0AD Kent Office Kent House, Station Road, Ashford, Kent, TN23 1PP

Managed IT Support IT Service Desk & Team Support IT Support Contracts IT Outsourcing Cybersecurity & Risk Management 24/7 Monitoring & Alerting Microsoft 365 Backup & Business Continuity Managed Infrastructure IT Strategy & Consultancy IT Projects & Technical Delivery

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Built for Growth
Expert IT Support for
Ambitious Businesses

We help growing businesses scale with confidence through responsive managed IT support,
cybersecurity and strategic technology guidance, delivered by an experienced UK-based
team that takes ownership of outcomes.

Book a Meeting

01932 300 314

Flexible Managed IT Support

Experienced UK-based team

Proactive monitoring and risk reduction

Highly responsive, SLA-backed support

Awards
& Accreditations

Our Services

We’re Not Just Your IT Provider. We’re Your Growth Partner

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IT Strategy & Consultancy

Quarterly IT strategy and growth planning sessions with our leadership team. Growth-aligned budgeting and investment planning with compliance preparation.

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Managed Infrastructure

Proactive monitoring, patching and infrastructure support, including Microsoft 365, Azure and planned technical projects, delivered with minimal disruption and clear ownership.

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Cybersecurity & Risk Management

As an ISO 27001-certified provider, we focus on practical, proportionate cybersecurity, reducing real-world risk through sensible controls, training and governance.

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IT Service Desk & Team Support

Familiar, responsive IT support for your people, delivered by engineers who know your systems and take ownership

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The Micro Pro Difference

The IT Partner That Grows With You

About Micro Pro

If your IT provider only reacts when things go wrong, you’re already behind. At Micro Pro, we embed ourselves into your business to proactively identify risks, plan for growth and deliver fast, expert-led support that keeps pace with your ambitions.

18+

Years in Business

<30

Minute average response time

10+ Years

Average Client Relationship

What Sets Our Model Apart?

Built for Scaling Businesses

We support ambitious organisations that need more than reactive IT support. Our role is to help your technology keep pace with growth.

Senior Expertise, Not Scripted Support

Clients have access to experienced UK-based engineers who understand their environment and take ownership of outcomes.

Security Built Into Everything

Cybersecurity, compliance and risk management are embedded into our service, not treated as afterthoughts.

A Long-Term Technology Partner

Many of our client relationships last over a decade because we focus on trust, accountability and continuous improvement.

Switch to Micro Pro with Confidence

90 Days to Transform
Your IT Experience

senior-businesswoman-working-together-with-young-b-2026-01-08-06-03-44-utc 1

Our structured 90-day process is designed to make switching IT providers clear, controlled and straightforward. We take the time to understand your business, stabilise your environment and give you a practical roadmap for improvement.

Switch to Micro Pro

Days 1-30

Phase 1: Assess and Stabilise

We begin with a comprehensive review of your existing IT environment, identifying vulnerabilities, performance issues and operational challenges. This allows us to quickly address priority concerns while gaining a clear understanding of how your business works.

What you'll experience:

Urgent IT issues resolved promptly
Key security and operational risks reduced
Continuous monitoring from experienced IT specialists

Days 31-60

Phase 2: Optimise and Standardise

Once your environment is stable, we introduce best-practice processes, documentation and system standards to improve efficiency, security and long-term reliability.

What you'll experience:

Better value from your technology investments
Stronger protection against cyber threats
Consistent IT procedures across your organisation

Days 61-90

Phase 3: Plan for Growth

With a secure and structured IT foundation in place, we develop a tailored technology roadmap that supports your business objectives and future growth plans.

What you'll experience:

Greater visibility and control over IT budgets
Proactive management of devices and users
Secure, scalable data management strategies

Client Reviews

What Our Clients Say

We are proud to support long-term clients who value responsive service, clear advice and a technology partner that takes ownership.

Book a Meeting

    
 
 
      Posted on Google  
   
   Andrew Raphaely 
 166 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very knowledgeable with fantastic service - highly recommend
  
 
     Posted on Google  
   
   Hayley Williams 
 172 days ago
 
 
 Trustindex verifies that the original source of the review is Google. MicroPro have been a reliable and collaborative IT support partner, particularly in areas where HR and technology intersect. From an HR perspective, their involvement in onboarding and offboarding processes has been consistent and well-structured, helping ensure that new starters are set up efficiently and leavers are managed securely and without disruption. They played a key role during our London HQ move, providing steady support through what could have been a highly disruptive period. Their coordination and responsiveness helped minimise downtime and ensured a smooth transition for employees. Across other HR-related projects, MicroPro have shown a good understanding of operational needs, and overall they provide a dependable service as a partner to the business.
  
 
     Posted on Google  
   
   Stu Dawson 
 172 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Amazing IT service and experiance. Excellent delivery on service and exceptionally professional (and easy to deal with).
  
 
     Posted on Google  
   
   Christian Thorne 
 173 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Highly responsive, personable in their approach and interactions. Quick fixers! Likes of Arnold & Luke are both very helpful and proficient.
  
 
     Posted on Google  
   
   Jenna Mitchell 
 173 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very helpful!
  
 
     Posted on Google  
   
   Jobright Peter 
 173 days ago
 
 
 Trustindex verifies that the original source of the review is Google. We've been working with Micropro for our IT support needs and they've consistently delivered a reliable, responsive service. Their team takes the time to understand our business requirements and provides clear, practical solutions without overcomplicating things. Communication is always prompt and they're proactive about flagging potential issues before they become problems. Highly recommended for any business looking for a dependable IT partner.
  
 
     Posted on Google  
   
   Katie Arbon 
 231 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I deal with the onboarding and offboarding of employees. MicroPro have an efficient way of submitting requests and a response is always provided promptly even when requesting short turnarounds of a couple of days. When staff IT enquiries are received, I have found MicroPro helpful in giving clear advice on what steps to take and remoting on to assist. I have also recieved phone calls and email follow up to check in on how things are which has helped keep on top of the tickets I've raised.
  
 
     Posted on Google  
   
   Nick Holt 
 231 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Very responsive and helpful company to have supporting you. They are quick to fix my issue whenever I call up and always friendly when speaking to them.
  
 
     Posted on Google  
   
   Wakai Muganiwah 
 292 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Wonderful company, very speedy with all enquiries and issues. More than happy with the service and would recommend.
  
 
     Posted on Google  
   
   Janice C 
 296 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service, fast and helpful advice 👍🏻
  
 
     Posted on Google  
   
   Jonathan Wells 
 299 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Really professional and responsive. Always able to solve issues in a polite respectful manner
  
 
     Posted on Google  
   
   Kirk Foat 
 299 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Have been using Micropro for a while now. Very happy with how speedy requests are handled.
  
 
     Posted on Google  
   
   Alessio Rollo 
 573 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Fast and professional, excellent service
  
 
     Posted on Google  
   
   Daiana 
 591 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Luke was super helpful
  
 
     Posted on Google  
   
   V Z 
 661 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I have been working MicroPro for the past year and half. Their team is always prompt and professional. They ensure urgent requests are handled quickly and efficiently. Their support has been invaluable to our operations. Thank you!
  
 
     Posted on Google  
   
   Karen Williams 
 682 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service from MicroPro, they response times and resolutions to any problems/issues we have are dealt with quickly and efficiently.
  
 
     Posted on Google  
   
   Laura Davis 
 731 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Micropro have always offered a superb level of service to our team. When we were first introduced to them they took the time to speak with us and really get to know our business needs and model, in order to understand what we actually required. They often go above and beyond what is needed, the managers are knowledgeable and the support team are friendly to deal with and have truly brought the term support to new heights.
  
 
     Posted on Google  
   
   Charlotte Stoel 
 744 days ago
 
 
 Trustindex verifies that the original source of the review is Google. MicroPro support our business across the UK, France and Germany and they're a brilliant company to work with. The leadership team and support team are always available and provide sound advice, adapted to our specific needs.
  
 
     Posted on Google  
   
   Garth Judd 
 1676 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The level of service you get from Micropro is second to none; our organisation was supported by them for 6 of the years I've been here, until we were integrated into another organisation. To say we miss them is an understatement - their team will work tirelessly to understand your requirements and implement solutions to fit your needs and your budget; they're calm in a crisis, willing to assist with last minute requests and out of hours emergencies; their response SLAs are phenomenal and they will never close out a ticket until you are thoroughly satisfied with the outcome; additionally, they're very thick skinned and patient when dealing with any irate or stressed out individuals! They also won't try to hide behind IT "smoke and mirrors" or confuse you with jargon. Cannot recommend them highly enough.
  
 
     Posted on Google  
   
   Trey Nelson-Campbell 
 2174 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The team at MicroPro have been nothing but helpful. I have had many issues with my PC software, and the team have remotely assisted me on numerous occasions to get me back up and running in such a timely manner! Thank you all for your help.